Mahalo Banking launches industry’s first solution to fully prevent credit union credential stuffing attacks

Digital banking provider shares new credit union platform functionality designed to protect member credentials from hacking

TROY, MI (October 17, 2023) — Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions, has launched its Credential Assurance Technology (CAT). This technology is the first of its kind engineered to protect credit unions and their members against credential stuffing attempts.

According to a recent study by the Identity Defined Security Alliance, 84% of respondents said their organizations have experienced a data breach, many of which involve compromised credentials. These stolen credentials are often used via automated bots to hack credit union member login credentials, causing serious help desk support load as well as member concerns and confusion. Mahalo’s CAT helps credit unions combat security threats by augmenting the traditional account sign-in process, creating an environment that entirely disrupts bot functioning and makes credential stuffing impossible. Most importantly, this cutting-edge design does not require CAPTCHAs, bot detection or other invasive methods that impact the existing member login experience.

“Credential stuffing is a costly, time-consuming challenge that continues to plague credit unions across the United States,” said Jim Stickley, President and CEO of Mahalo. “If your credit union has not been targeted yet, it’s just a matter of time so it was important for us to create a solution that would resolve this issue without adding new barriers or disruption for credit union members. What we have created has simply changed the game. When our CAT solution is enabled, credential stuffing simply does not work.“

“Customer data privacy and security are a priority for credit unions,” said Denny Howell, COO of Mahalo. “With CAT, credit unions can confidently safeguard member accounts and help prevent the attacks that come at a high cost. I’m proud of our team’s unwavering commitment to producing innovations that address the all-too-common obstacles faced by credit unions to redefine the digital banking experience.”